

Used Mac Gear / Critics Pick: Mac Alliance Ask Ken about the time Vanessa fixed him lunch! Hey, if it’s good enough for Vanessa Redgrave, Mike Judge, and Emilio Estevez when they breeze through town, it’s good enough for us. Customers like them because they understand what they’re doing – and they’re honest about what’s best. Owner Ken Gould provides Mac users with complete Macintosh resources. This place won our hearts and hard drives back in 1996, but they continue to come to our rescue with their first-class service. He sold Mike Judge’s wife a complete system and provided tech support for Vanessa Redgrave when she was in town researching a script, so he’s got the Superstar Seal of Approval as well as ours.īest Thing About Owning A Mac / Critics Pick: Mac Alliance The guy knows his used Macintoshes, and has he got a deal for you. They used to say the difference between a car salesman and a computer salesman is that the car salesman knows when he’s lying to you – meaning that many people in high-tech sales are, um, a little unclear on the details of the product they hawk. While you’re waiting, check out their bulletin board for the latest anti-evil-empire (Microsoft) news.īest Used Computer Salesman / Critics Pick: Ken Gould With an ample selection of replacement parts and a walk-in-friendly atmosphere, this is the Apple support one-stop. Reliable, knowledgeable, and straightforward, Ken Gould and his Mac Alliance crew can make your Mac purr again. We know firsthand, and apparently so do our readers. The folks at Mac Alliance will service your old heap on the cheap and can fix just about any problem. They usually don’t laugh, though, as they know Mac owners are loyal and true. Mac Alliance can outfit or find just about any Mac part you need – even if they have to stifle giggles at how ancient your machine is. That philosophy seems to work because Mac Alliance has been in business for 24 years.īest Computer Repair / Readers Poll: Mac Alliance And if it meant losing a sale that was OK, because I knew I was going to be around for a long time and people would remember my honesty with them and come back to me in the future. If I didn’t know for sure the answer I would tell the customer that I would go research the answer and get back with them.

Computer salesmen would promise customers the world regarding the capability of the computers. Back in the early days there was a joke, What is the difference between a used car salesman and a computer salesman? The used car salesman knew when he was lying. I always strove to be friendly, knowledgeable and honest with my customers. From those very first days I fell in love with macs’ ease of use.” “My first computer I ever sold was a Fat Mac, (A MAC 512 with a 800k Floppy Drive). Ken began selling, servicing and supporting Apple Computers and related products since 1990 here in Austin.
